Configure Event-based data sync in VMware Aria Automation

You can optimize the plugin's data import process by configuring event-based data synchronization using the
VMware Aria Automation Orchestrator
interface and creating subscriptions in
VMware Aria Automation
. The event data is migrated from VMware Aria Automation to ServiceNow through
VMware Aria Automation Orchestrator
by configuring it.
  • You must have access to the VMware Aria Automation and VMware Aria Automation Orchestrator.
  • Required VMware Aria Automation Plug-in 8.13 version or above.
  1. Login to the
    VMware Aria Automation Orchestrator
    .
  2. Navigate to the
    Add a REST Host
    workflow.
  3. Click
    Run
    to execute the workflow.
  4. Provide the values to the following fields in the workflow page:
    Tabs
    Fields
    Host Properties
    Name
    : Choose a descriptive name for the host (example: demo-host).
    URL
    : Enter the URL of the ServiceNow instance you want to connect to.
    Host Authentication
    Host Authentication Type
    : Select Basic
    User Credential
    Session Mode
    : Choose Shared
    User Name
    : Enter the user name of the ServiceNow admin.
    Password
    : Enter the password of the ServiceNow admin.
  5. Run the workflow. Wait till the workflow execution is completed successfully.
  6. Navigate to the
    Add a REST Operation
    workflow.
  7. Click
    Run
    to execute the workflow.
  8. Provide the values to the following fields in the workflow page:
    Fields
    Inputs
    Parent Host
    Select the previously added host (example: "demo-host")
    Name
    Assign a name to the operation, such as "demo-operation
    Template URL
    Provide
    api/now/import/x_vmw_cloudservice_aria_automation_web_s
    HTTP Method
    Choose
    POST
    Content
    Select
    application/json
  9. Run the workflow. Wait till the workflow execution is completed successfully.
  10. You must download and import the VMware Aria Automation Orchestrator package, and configure the
    Event Based Data Sync for ServiceNow
    workflow by following the below steps:
    1. To download the
      VMware Aria Automation Orchestrator
      package, click here.
    2. To import the package into
      VMware Aria Automation Orchestrator
      , see Import a Package in Automation Orchestrator.
    3. Open the workflow "
      Event Based Data Sync for ServiceNow
      " which is imported with the VMware Aria Automation Orchestrator package.
    4. Select the
      Variables
      tab and open the
      restOperation
      variable.
    5. Provide the entity of the “
      Add a Rest Operation
      ” workflow created earlier. Refer step
      6
      to
      9
      .
    6. Click
      Save
      and validate the workflow if required.