User ID Credentials
The customer user account credentials are restricted to ensure that they have an
appropriate identity, entitlement, access management, and are in accordance with the
established policies and procedures. VMware supports integration with the existing
customer-based single sign-on (SSO) solutions to its service.
For system accounts, the VMware self-service password reset interface sends a time-bound,
one-time password to the email address of the customer. However, for federated
solutions, it is the customer's responsibility to reset the password.