Create a Data Source Choice in ServiceNow

The
uses Identification and Reconcile Engine which requires to have discovery source element for the application.
  • You must be the system administrator in ServiceNow.
  • Set the application scope to
    Global
    .
  1. Log in to ServiceNow as a system administrator.
  2. In the left pane, go to
    System Definition > Choice Lists
    .
  3. Click
    New
    .
  4. Select the
    Table
    as
    Configuration Item [cmdb_ci]
    .
  5. In the
    Element
    text box, enter the value as
    discovery_source
    .
  6. In the
    Label
    and
    Value
    text boxes, enter
    ITSM 8.x
    .
  7. Click
    Submit
    to create a data source choice.