Appendix
This chapter contains a list of the available custom tables, CMDB tables, and system properties used in .
ServiceNow Custom Table used in
These custom tables are used in ServiceNow.
Label | Name | Extended Table |
---|---|---|
Project | x_vmw_cloudservice_cas_project | Category |
Catalog Items | x_vmw_cloudservice_cas_catalog_items | Catalog Item |
Deployments | x_vmw_cloudservice_deployments | Application |
Resources | x_vmw_cloudservice_machines | Virtual Machine Instance |
Deployments Import Set | x_vmw_cloudservice_vra_deployments_import_set | Import Set Row |
Resources Import Set | x_vmw_cloudservice_vra_machines_import_set | Import Set Row |
Job Queue | x_vmw_cloudservice_cas_queue | |
Manage Endpoints | x_vmw_cloudservice_register_cas_organization | |
Day-2 Actions | x_vmw_cloudservice_vra_cloud_actions |
ServiceNow CMDB Tables in
These custom tables are used in ServiceNow.
Table | Custom Field | Label |
---|---|---|
x_vmw_cloudservice_deployments |
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x_vmw_cloudservice_machines |
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System Properties in
The catalog admin or system administrator of can update the system properties.
System Properties | Description | Updated by |
---|---|---|
x_vmw_cloudservice.cancelCatalogRequest | Update the value in hours to cancel the catalog request if mid server is down. | Plug-in admin or System administrator |
x_vmw_cloudservice.CAS.log.header | Contains header for the log file. | Plug-in admin or System administrator |
x_vmw_cloudservice.CAS.logging.verbosity | Contains log verbosity for the . | Plug-in admin or System administrator |
x_vmw_cloudservice.cloud_API_endpoint_URL | The API URL for different geographical locations can be different. | Plug-in admin or System administrator |
x_vmw_cloudservice.Request Iteration turnstile activity sys_id | This system property allows you to add Request Iteration turnstile activity sys_id | Plug-in admin or System administrator |
x_vmw_cloudservice.Request re-trigger turnstile activity sys_id | This system property allows you to add Request re-trigger turnstile activity sys_id | Plug-in admin or System administrator |
x_vmw_cloudservice.Request re-trigger turnstile activity sys_id | Create the support group for the when an incident is created from RITM assign it to them. | Plug-in admin or System administrator |
x_vmw_cloudservice.TimetoRe-TriggerCatalogRequest | This system property allows you to update time in minutes to retrigger the catalog request if the MID server is down. The system resends the request untill the requests is successfully submitted to the VMware Aria Automation. | Plug-in admin or System administrator |
x_vmw_cloudservice.itsm_application_version | Version of the | Plug-in admin or System administrator |
x_vmw_cloudservice.Automation-ApprovalGroup | This system property has a default value as Automation-ApprovalGroup. It allows you to add multiple approval group names. | Plug-in admin or System administrator |
x_vmw_cloudservice.SetApiVersionDate | Allows you to lock the API at a given point in time and control when you upgrade to a new API version. Update the API version date in the yyyy-mm-dd format. For example: 2019-01-15. | Plug-in admin or System administrator |
x_vmw_cloudservice.deploymentWindowSize | This system property allows you to update the number of Deployments in the Deployment List Widget of the Service Portal. The default value is 20. | Plug-in admin or System administrator |
x_vmw_cloudservice.DeploymentLimit | This system property allows you to update the number of Deployments in the Deployment Widget of the Service Portal. The default value is 5. | Plug-in admin or System administrator |
x_vmw_cloudservice.servicePortalPrefix | This system property allows you to update the customized Service Portal prefix. The default value is sp. | Plug-in admin or System administrator |
x_vmw_cloudservice.Servicenow UI | This system property allows you to select the choices to see UI specific Module in ServiceNow. | Plug-in admin or System administrator |
x_vmw_cloudservice.deploymentCategory | This system property allows you to set parent category of Deployment day 2 Action Catalog Items. | Plug-in admin or System administrator |
x_vmw_cloudservice.machineCategory | This system property allows you to set the parent category of Resource day-2 Action Catalog Items. | Plug-in admin or System administrator |
x_vmw_cloudservice.parent_category | It contains the sys_id of the category for Service Portal. The user needs to update the sys_id of category in use or sys_id category created. | Plug-in admin or System administrator |
x_vmw_cloudservice.apiPageSize | This system property is used to set the page size of the API call to retrieve records from VMware Aria Automation. The default value for the page size is 20. | Plug-in admin or System administrator |
x_vmw_cloudservice.resourceActionResource | This system property contains the deployment field sysId of the Resource Day2 Action. | Plug-in admin or System administrator |
x_vmw_cloudservice.deploymentActionDeployment | This system property contains the deployment field sys Id of the Deployment Day-2 Action. | Plug-in admin or System administrator |
x_vmw_cloudservice.cas_valuepicker_ui_macro_sysid | This property contains the default sysId of the UI Macro CAS_Valuepicker_UI_Macro. | Plug-in admin or System administrator |
x_vmw_cloudservice.cas_valuepicker_widget_sysid | This property contains the default sysId of the widget CAS_SP_valuePicker. | Plug-in admin or System administrator |
x_vmw_cloudservice.apiPageSize | The default value is 200. You can reduce the default value. VMware Aria Automation API supports pagination of a maximum of 200 pages only. | System administrator |
x_vmw_cloudservice.ThreadUsed | The default value is 8 and can be configured based on the requirements and resources available on ServiceNow. Specified threads will be used to process the job queue (data parsing). You need to set an appropriate value to the system property ensuring that not all ServiceNow worker threads are utilized for processing the job queue. Note : if ServiceNow instance has 8 threads, then make sure you set the system property value as 4 to restrict the threads usage to 50%. | System administrator |
x_vmw_cloudservice.ThreadUsed_Maximum | The default value is 16 and can be configured based on the requirements and resources available on the ServiceNow instance. This property allows you to dedicate maximum ServiceNow threads towards importing the data into ServiceNow. The scheduled job “ Thread Limit Maximum ” will set the value of “x_vmw_cloudservice.ThreadUsed_Maximum ” to system property “x_vmw_cloudservice.Thread ” when the system is under less load.Ensure that the maximum value set to the system property must be equal to or less than the number of worker threads available on the ServiceNow instance. Also setting this system property with the number of worker threads available on the ServiceNow instance will impact other ServiceNow operations too. | Plug-in admin or System administrator |
x_vmw_cloudservice.ThreadUsed_Minimum | The default value is 8 and can be configured based on the requirements and resources available on the ServiceNow instance. This property allows you to dedicate minimum ServiceNow threads towards importing the data into ServiceNow. The scheduled job “ Thread Limit Minimum ” will set the value of “x_vmw_cloudservice.ThreadUsed_Minimum ” to system property “x_vmw_cloudservice.Thread ” when the system is under normal load.Note : The value set to the system property allows the number of threads for data import. Make sure you set the system property with the proper value so that ServiceNow instance can have sufficient worker threads to use for other operations that are not under the . | Plug-in admin or System administrator |
x_vmw_cloudservice.API Timeout | The default value is 60000 milliseconds. Sets API call timeout. All API calls wait for the provided time (in milliseconds) to receive the response. | System administrator |
x_vmw_cloudservice.catalogLoader | System property checks for the value. If the value is set to true , the loader displays. For false , the loader is not displayed. The loader is displayed only on Catalog items during form load. | System administrator |
x_vmw_cloudservice.telemetry_last_trigger | This system property stores the Date and Time when the user responds to the consent pop-up when triggered for telemetry data collection from to VMware. | System administrator |
x_vmw_cloudservice.customer_consent_value | This system property value will be populated based on the user response to telemetry data collection. If the user responds to the telemetry pop-up as “ Yes ”, the system property value will be true . If the user responds to the telemetry pop-up as “No ”, the system property value will be false . | System administrator |
x_vmw_cloudservice.telemetry_consent_provided_user | This system property stores the sys-id of the user who provides consent for the telemetry data collection. | System administrator |
x_vmw_cloudservice.telemetry_Collector_Url | This system property describes the URL for telemetry data collection. | System administrator |
x_vmw_cloudservice.telemetry_collector_id | This system property represents the Collector ID for telemetry data collection. | System administrator |
x_vmw_cloudservice.consent_request_trigger_gap | This system property defines after how many days the consent pop-up must be displayed again on the Manage Endpoint if the user has provided consent as No for the last telemetry pop-up. | System administrator |