Enable Application Access

The

requires access to certain ServiceNow tables to perform operations. The plug-in creates, reads, updates, and deletes the records in these tables using a script.

You must be the system administrator in ServiceNow.

In the left pane, go to

System Definition

Tables

To provide

question_choice

table access:

In the

box, search for

question_choice

table name.

Click the label name link to open table details.

On the

Application Access

tab, select the

can read

can create

can update

, and

can delete

check boxes.

Click

Update

to provide permission.

To provide

sc_cat_item_category

table access:

In the

box, search for

sc_cat_item_category

table name.

Click the label name link to open table details.

On the

Application Access

tab, select the

can read

can create

can update

, and

can delete

check boxes.

Click

Update

to provide permission.

If by default

item_option_new

table access is not available, then provide table access:

In the

box, search for

item_option_new

table name.

Click the label name link to open table details.

On the

Application Access

tab, select the

can read

can create

can update

, and

can delete

check boxes.

Click

Update

to provide permission.

If by default the

sc_cat_item_user_criteria_mtom

table access is not available, then provide table access:

In the

box, search for

sc_cat_item_user_criteria_mtom

table name.

Click the label name link to open table details.

On the

Application Access

tab, select the

can read

can create

, and

can update

check boxes.

Click

Update

to provide permission.

Installation Prerequisites

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VMware Aria Automation 8.16 - Chinese - Taiwan

Enable Application Access