Troubleshooting: Migration
Assessment
If your migration assessment fails or encounters problems, perform these
troubleshooting steps.
Problem | Reason | Solution |
|---|---|---|
Business group assessment failed | Your migration assessment might fail after connecting a
source account. | Retry the migration assessment. |
Assessment Report only shows information for one tenant when
I assessed multiple. | Assessment reports only shows the tenant information of the
last assessed tenant and not all assessed tenants. | Re-add the missing tenant and rerun assessment. Repeat for
each missing tenant. |
After adding a multi-org source environment, the source
instance page shows a 404 Bad Request error. | One or more tenants are opened as tabs in the same browser
window. | Use a different browser for each tenant. |
Cannot add vRA 7.x source environment for migration
assessment, issuing the error message " Http failure
response for https://<vRA8
FQDN>/migration/api/tenants/GUID/include: 500 OK
". | The SSL certificate has the wrong hostname and a vRA 7 source
system with the same hostname found in the SSL certificate was
already added. | Contact support. |