Deactivate an Alert

You can deactivate alerts as needed to stop receiving notifications when certain conditions are met.
To deactivate an alert:
  1. Select the alert in the
    Open Problems
    section of the Homepage. Or, enter
    Problems
    in the search bar and select an alert from the list.
  2. In the more option (three vertical dots), click
    Archive
    .
  3. Select
    Disable all alerts of this type in future for
    and select an entity or all entities.
  4. Click
    SAVE
    .
    The changes made in severity, tags, or inclusion/exclusion rules will reflect for the future alerts. The existing alerts continue to show the old configuration.