Start a New Troubleshooting Incident
To find the root cause of an abnormality or issue, you can start a troubleshooting
incident when you see any abnormality or problems against an entity in
VMware Aria
Operations for Networks
. Troubleshooting incidents
are also useful to visualize or analyze the dependencies for any entity. You can also lunch a
troubleshooting incident from Ensemble. From Ensemble, click
Troubleshoot
button for the entity you want to start a
troubleshooting incident. Ensemble is specifically designed to discover, curate, and
manage applications. For more information, see the Using and Managing VMware
Ensemble
.- From the left navigation pane, select.You see theStart Troubleshootingwindow.
- From theScopedrop-down menu, select the entity you want to troubleshoot.
- From theTime Rangedrop-down menu, select aPresettime range or set aCustomtime range.
- In theIncident Nametext box, enter a name for the incident..Based on your scope selection, the system automatically generates an incident name. But you can change or update the automatically generated incident name as per your requirement.
- ClickStart New.When you select a scope, you see last 20 incidents that are recently modified and related to your selected scope at the bottom of the window.
- To open an in-progress incident, click the incident you want to view.
A new
Troubleshoot
tab opens on your browser.