VMware Aria Operations for Networks 6.14

6.14 6.13 6.12 6.11 6.10
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Start a New Troubleshooting Incident

To find the root cause of an abnormality or issue, you can start a troubleshooting incident when you see any abnormality or problems against an entity in
VMware Aria Operations for Networks
. Troubleshooting incidents are also useful to visualize or analyze the dependencies for any entity.
You can also lunch a troubleshooting incident from Ensemble. From Ensemble, click
Troubleshoot
 button for the entity you want to start a troubleshooting incident. Ensemble is specifically designed to discover, curate, and manage applications. For more information, see the
Using and Managing VMware Ensemble
.
  1. From the left navigation pane, select
    Troubleshoot
    Start New Incident
    .
    You see the
    Start Troubleshooting
     window.
  2. From the
    Scope
     drop-down menu, select the entity you want to troubleshoot.
  3. From the
    Time Range
     drop-down menu, select a
    Preset
     time range or set a
    Custom
     time range.
  4. In the
    Incident Name
     text box, enter a name for the incident..
    Based on your scope selection, the system automatically generates an incident name. But you can change or update the automatically generated incident name as per your requirement.
  5. Click
    Start New
    .
    When you select a scope, you see last 20 incidents that are recently modified and related to your selected scope at the bottom of the window.
  6. To open an in-progress incident, click the incident you want to view.
A new
Troubleshoot
 tab opens on your browser.

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