VMware Aria Operations 8.17.1

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Uninstall an Agent

You must select the VMs managed by the
vCenter Server
 cloud account on which you want to uninstall the agent.
You cannot uninstall an agent from the UI for physical servers and VMs unmanaged by the
vCenter Server
 cloud account (
Endpoint
 object type in
VMware Aria Operations
).
Ensure that you have completed all the prerequisites. For more information, see Prerequisites.
  1. From the left menu, select
    Environment
    Applications
    . From the
    Applications
     panel, select
    Manage Telegraf Agents
    . You see the
    Manage Telegraf Agents
     page.
  2. From the
    Manage Telegraf Agents
     page, select the VMs that are managed by the
    vCenter Server
     cloud account on which you want to uninstall the agent.
  3. From the
    Manage Telegraf Agents
     page, click the horizontal ellipsis, and then click
    Uninstall
    . You see the
    Manage Agent
     dialog box.
  4. From the
    How do you want to provide VM Credentials
     page, complete the following steps:
    1. If you have a common user name and password for all the VMs, select the
      Common username and password
       option.
    2. If you have different user names and passwords for all the VMs, select the
      Enter virtual machine credentials
       option.
    3. Click
      Next
      .
  5. From the
    Provide Credentials
     page, depending on whether you have a common credential for all the VMs or different credentials for all VMs, enter the following details:
    1. If your VM has a single user name and password, enter the common user name and password.
    2. For multiple user names and passwords for each VM, download the CSV template and add the details. Use the
      Browse
       button to select the template.
    3. Click
      Next
      .
  6. From the
    Summary
     page, you can view the list of VMs on which the agent is uninstalled.
  7. Click
    Uninstall Agent
    . Refresh the UI to view the progress of agent uninstallation.
    The
    Agent Status
     column and the missing drop down arrow against the VM in the workspace, indicate that uninstallation is complete and that there are no application services discovered on each agent.
    UAC Activated on Windows Machine
    The bits are downloaded to the VM. You have to manually uninstall the bits.
    • Open PowerShell with administrator privileges.
    • Go to
      $SYSTEMDRIVE\VMware\UCP\downloads
       folder:
      cd $SYSTEMDRIVE\VMware\UCP\downloads
    • Run the
      cmd /c uaf-bootstrap-launcher.bat > uaf_bootstrap.log 2>&1
       command.
    • View the results from
      uaf_bootstrap.log
      .
    • Verify the status of agent installation from the
      Agent Status
       and
      Last Operation Status
       columns in the
      Manage Telegraf Agents
       page.

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