Troubleshooting VMware
Tools Not Running for a Shutdown VM Action Status
A Shutdown VM action
task has a
Failed
status in the Recent Task list and the Message
indicates that VMware Tools were required.
The Shutdown VM action did not run
successfully.
The Recent Tasks list indicates that
a Shutdown VM action has a tasks status of
Failed
. When you evaluate the Messages list for the selected
job, you see
VMware Tools: Not running (Not installed)
.
The Shutdown VM action requires that
VMware Tools is installed and running on the target virtual machines. If you
ran the action on more than one object, then VMware Tools was not installed, or
installed but not running, on at least one of the virtual machines.
- In thevCenter Serverinstance that manages the virtual machine that failed to run the action, install and start VMware Tools on the affected virtual machines.