Migrating
VMware Workspace ONE Access
tenants by using
VMware Aria Suite Lifecycle

You can migrate
VMware Workspace ONE Access
by using
VMware Aria Suite Lifecycle
.
  • The SMTP information of the source tenant must be configured on the Global Environment of
    VMware Workspace ONE Access
    . This information is required to receive email instructions to reset the password for all local users. Prior to tenant migration, all local users in the source tenant must have valid email IDs.
  • For custom group migration, you must enable remote connection from the Global Environment of
    VMware Workspace ONE Access
    to the
    VMware Aria Automation
    database. Refer to KB 81219 for more information on enabling remote connection.
  • Ensure that you have DNS configured in
    VMware Aria Automation
    and
    VMware Workspace ONE Access
    .
  • Ensure that the source
    VMware Aria Automation
    environment is in a healthy state and directories are synced before tenant migration.
This procedure assumes tenancy has already been enabled and that you have existing tenants to migrate.
  1. From the
    VMware Aria Suite Lifecycle
    My Services dashboard, click
    Identity and Tenant Management
    .
  2. Click
    Tenant Management
    and then click
    Tenant Migrations
    .
  3. Read the information on
    VMware Workspace ONE Access
    tenant migration and
    VMware Aria Automation
    tenant mapping, and then click
    Continue
    .
  4. On the Environment Selection tab, select the
    Source Environment
    and
    Target Environment
    .
    Based on your source and the target environment selection, you can view a tabular representation of the available tenants on the source
    VMware Aria Automation
    . You can also view the status of the migrated or merged tenants on the
    VMware Aria Automation
    environment.
  5. Click
    Next
    .
  6. On the Tenant Migration Workflow page, you can view the workflow of Tenant Migration and Tenant Merge, and understand the correlation between the two operations.
  7. Click
    SAVE AND NEXT
    and read the list of manual steps which must be performed to proceed with the migration. Select the check box to confirm that you have read and verified the prerequisites and limitations.
  8. To specify the Tenant Migration Workflow, enter these details on the Tenant Details tab.
    1. Select the
      Source Tenant
      .
      The source tenants listed are not the migrated or merged tenants.
    2. Enter the
      Tenant Name
      .
    3. Under Target Tenant administrator details, enter the
      Target Tenant Username
      ,
      First Name
      ,
      Last Name
      , valid
      Email ID
      , and
      Password
      .
      To migrate a directory is a one-time operation, select all the directories which must be migrated. If the required directories are not selected during migration, you have to perform this operation manually.
    4. Click
      SAVE AND NEXT
      .
  9. Click
    Validate
    . After a successful validation, click
    SAVE AND NEXT
    .
  10. Click
    Run Precheck
    to validate the tenant details and certificate details. Click
    SAVE AND NEXT
    .
  11. On the Summary Step tab, you can view the summary of your selections.
  12. Click
    SUBMIT
    if your validations are successful.
    If the validations are not successful and you want to make changes, and then resume the tenant migration operation, click
    SAVE AND EXIT
    . The same wizard can be opened anytime to rerun the precheck to proceed.
    You can view the tenant migration details under the Request Details page.
    VMware Workspace ONE Access
    and
    VMware Aria Automation
    tenants can be accessed through its tenant FQDNs.