Business Continuity

VMware has a defined information security program that includes business continuity and disaster recovery strategies for data and hardware redundancy, network configuration redundancy, backups, and regular testing exercises. This program implements appropriate security controls to protect its employees and assets against natural or artificial disasters. Also, an automated runbook system is implemented to ensure that policies and procedures are reviewed and made available to appropriate individuals. These policies and procedures include roles and responsibilities supported by regular workforce training.
VMware ensures that security mechanisms and redundancies are implemented to protect the equipment from utility service outages. Risk assessment is completed regularly to identify natural and man-made threats based on a geography-specific business impact assessment. The change management triggers reviews of new projects and critical processes. The resulting security mechanisms and redundancies are reviewed through regular audits.
The real-time status of
VMware Cloud
services along with past incidents is publicly available at status.vmware-services.io.