Business Continuity
VMware has a defined information security program that includes business continuity
and disaster recovery strategies for data and hardware redundancy, network configuration
redundancy, backups, and regular testing exercises. This program implements appropriate
security controls to protect its employees and assets against natural or artificial
disasters. Also, an automated runbook system is implemented to ensure that policies and
procedures are reviewed and made available to appropriate individuals. These policies and
procedures include roles and responsibilities supported by regular workforce training.
VMware ensures that security mechanisms and redundancies are implemented to protect the
equipment from utility service outages. Risk assessment is completed regularly to
identify natural and man-made threats based on a geography-specific business impact
assessment. The change management triggers reviews of new projects and critical
processes. The resulting security mechanisms and redundancies are reviewed through
regular audits.
The real-time status of
VMware Cloud
services along with past
incidents is publicly available at status.vmware-services.io.