This topic tells you how to resolve common errors that arise when configuring a single sign-on partnership between Okta and Single Sign‑On for VMware Tanzu Application Service.

Page Not Found

Symptom

You see an error similar to the following screenshot:

Explanation

Possible explanations are as follows:

• The Okta instance is inactive.

• The Recipient URL is misconfigured in Okta.

• The identity provider SSO URL is misconfigured in the Single Sign‑On plan settings.

No Valid Assertion

Symptom

You see an error similar to the following screenshot:

Explanation

Possible explanations are as follows:

• The service provider Entity ID is misconfigured in Okta.

• The Destination URL is misconfigured in Okta.

Webpage Not Available

Symptom

You see an error similar to the following screenshot:

Explanation

The SSO URL is misconfigured in Okta.

Metadata Not Found

Symptom

You see an error similar to the following screenshot:

Explanation

The identity provider Entity ID is misconfigured in the Single Sign‑On plan settings.