Verify uptime and local and remote
connectivity in the Cloud site
As a
provider
, check both the services and the appliance uptime,
then ensure that the connectivity between all the local services in the cloud site and the
paired remote sites is OK
on the System Health
page by
validating the Service status
and the Tunnel
connectivity
. Connection offline
identifies local or remote services
that are inaccessible.Verify that
VMware Cloud Director
Availability
4.5 or later is deployed for
displaying the service uptime.On the
System
Health
page, verify the service uptime and the connectivity in the local
cloud site.- Service uptime
- SinceVMware Cloud Director Availability4.5, verify the time elapsed since the services and the appliance started.
- Service uptimeshows the time that elapsed since all services on the appliance started.
- Appliance uptimeshows the time that elapsed since the appliance started.
- Service status
- Verify the connectivity statuses in the local cloud site to the following infrastructure services.
- Connectivity to thevCenter Server Lookup service.
- Connectivity to the database ofVMware Cloud Director Availability.
- Connectivity toVMware Cloud Director.
- Connectivity to the localTunnel Service.
- Connectivity to the NTP server.
- Tunnel connectivity
- The following three sections are available forVMware Cloud Director Availability4.3 and later for verifying the statuses of the connections from the localTunnel Serviceto the following destinations.
- Local components connectivityto all the remainingVMware Cloud Director Availabilityservices on the cloud appliances in the local cloud site.
- Remote cloud sites connectivityto the remoteTunnel Serviceinstances in all paired remote cloud sites with the local cloud site.
- On-Prem Incoming connectivityto all pairedOn-Premises to Cloud Director Replication Applianceinstances with the local cloud site.
OK
. Alternatively,
a red exclamation icon shows for connections that the Tunnel Service
cannot establish. Restoring such
connections automatically updates their connectivity status to green check icons
OK
.- Log in to the management interface of theVMware Cloud Director Availabilityappliance.
- In a Web browser, go tohttps://.Appliance-IP-Address/ui/admin
- SelectAppliance loginorSSO loginand enter therootor theuser credentials.single sign-on
- ClickLogin.
- In the left pane, clickSystem Health.
- To verify the elapsed time since the services started and the elapsed time since the appliance started, check both sections.
- Service uptime
- Appliance uptime
- For the local connectivity in the cloud site with the infrastructure services likevCenter Server Lookup service,VMware Cloud Director, the NTP server, and others, underService statusverify that the connectivity reports a green check icon.
- To verify the local connectivity in the cloud site, underTunnel connectivityexpand theLocal components connectivitysection.All the local services to which the localThis section shows whether the localTunnel Servicesuccessfully connects to the remaining services on the cloud appliances in the local cloud site. If any, the section also shows a red exclamation icon with a number of connections offline.Tunnel Servicesuccessfully establishes a connection show a green check iconOK. Alternatively, a service to which the localTunnel Servicecannot connect shows a red exclamation icon.If the localTunnel Serviceis not operational, the entireLocal components connectivitysections shows a red exclamation iconConnection refused. Also, underService statustheTunnel Service connectivityshows a red exclamation iconConnection refused.
- To verify the remote connectivity from the local cloud site to the paired remote cloud sites, underTunnel connectivityexpand theRemote cloud sites connectivitysection.This section shows whether the localTunnel Servicesuccessfully connects to each remoteTunnel Servicein each paired remote cloud site. If any, the section also shows a red exclamation icon with a number of connections offline.All the remoteTunnel Serviceinstances in paired remote cloud sites to which the localTunnel Servicesuccessfully establishes a connection show a green check iconOK. Alternatively, a remoteTunnel Serviceto which the localTunnel Servicecannot connect shows a red exclamation icon.
- To verify the remote connectivity from the local cloud site to the paired on-premises sites, underTunnel connectivityexpand theOn-Prem Incoming connectivitysection.TheOn-Prem Incoming connectivitysection shows whether the localTunnel Servicesuccessfully connects to each remoteOn-Premises to Cloud Director Replication Appliancein each paired on-premises site. If any, the section also shows a red exclamation icon with a number of connections offline.All the remoteOn-Premises to Cloud Director Replication Applianceinstances in paired on-premises sites to which the localTunnel Servicesuccessfully establishes a connection show a green check iconOK. Alternatively, a remoteOn-Premises to Cloud Director Replication Applianceto which the localTunnel Servicecannot connect shows a red exclamation icon.
You validated that the local cloud site connectivity is
OK
. - For the infrastructure services in the local cloud site.
- For eachVMware Cloud Director Availabilityservice in the local cloud site.
- For all the paired remote sites, both cloud sites and on-premises sites.