VMware Site Recovery Manager 8.8

8.8 8.7 8.6
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Reconfiguring
Site Recovery Manager
 fails after an upgrade from an external
Platform Services Controller
 to an embedded node

Reconfiguring
Site Recovery Manager
 fails after you upgrade a
vCenter Server
 6.5.x or 6.7.x instance with an external
Platform Services Controller
 to an embedded
vCenter Server
 7.x node.
When you attempt to reconfigure
Site Recovery Manager
 after an upgrade of a
vCenter Server
 6.5.x or 6.7.x instance with an external
Platform Services Controller
 to a
vCenter Server
 with an embedded 7.x node, the operation fails with an error.
ERROR
Operation Failed
A general system error occurred: 22ConfigurationException Failed to configure DR server with the Infrastructure Node services. Reason: Fault cause: lookup.fault.EntryExistsFault

Exit code: 61
When you upgrade a
vCenter Server
 6.5.x or 6.7.x instance with an external
Platform Services Controller
 to a
vCenter Server
 7.x instance with an embedded node the
vCenter Single Sign-On
 site name id changes.
  1. Record the
    serviceId
     from the
    Error 61
     message.
  2. Log in with
    vCenter Server
     credentials to
    https://<vCenter_Server_address>/lookupservice/mob/
     on the protected site.
  3. Navigate to
    RetrieveServiceContent
    Invoke Method
    ServiceRegistration
    Delete method
     to delete
    serviceId: <serviceId>
    .
  4. Log in to the
    Site Recovery Manager
     Appliance Management on the protected site as admin.
  5. Click
    Summary
    , click
    Reconfigure
    , and follow the prompts.
  6. Record the
    serviceId
     from the
    Error 61
     message.
  7. Log in with
    vCenter Server
     credentials to
    https://<vCenter_Server_address>/lookupservice/mob/
     on the recovery site.
  8. Navigate to
    RetrieveServiceContent
    Invoke Method
    ServiceRegistration
    Delete method
     to delete
    serviceId: <serviceId>
    .
  9. Log in to the
    Site Recovery Manager
     Appliance Management as admin.
  10. In the
    Site Recovery Manager
     Appliance Management Interface, click
    Services
    .
  11. Select the
    srm-server
     service, click Stop, then click
    OK
    .
  12. SSH to the upgraded embedded
    vCenter Server
    , run the following command and take note of the
    vCenter Single Sign-On
     site name.
    /usr/lib/vmware-vmafd/bin/vmafd-cli get-site-name --server-name localhost
  13. SSH to
    Site Recovery Manager
    , run the following comment and take node of the
    db_id
    .
    echo "select * from pds_solutionuser;" | PGPASSWORD='
    <password>
    ' /opt/vmware/vpostgres/current/bin/psql -U srmdb -d srmdb -p 5432
    Password is the
    password
     for the embedded vPostgres database that you set during the installation of
    Site Recovery Manager
    .
  14. Run the following command.
    echo "update pds_solutionuser set siteid = 'default-first-site' where db_id =<db_id> ;" | PGPASSWORD='<password>' /opt/vmware/vpostgres/current/bin/psql -U srmdb -d srmdb -p 5432
  15. Log in to the
    Site Recovery Manager
     Appliance Management on the recovery site as admin and reconfigure
    Site Recovery Manager
    .
  16. Log in to
    Site Recovery Manager
     on the protected site.
  17. On the
    Site Recovery
     home tab, select a site pair, and click
    View Details
    .
  18. Select
    Site Pair
    Summary
    , and click
    Reconnect
    .
    1. If you encounter an error, restart both
      Site Recovery Manager
       instances and
      vCenter Server
       instances and repeat the reconnect operation.
      Unable to connect to Site Recovery Manager Server at https://<SRM FQDN/IP>:443/drserver/vcdr/vmomi/sdk. 
Reason: java.net.SocketTimeoutException: 30,000 milliseconds timeout on connection http-outgoing-431 [ACTIVE]

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