Troubleshooting
Site Recovery Manager

If you encounter problems with creating protection groups and recovery plans, recovery, or guest customization, you can troubleshoot the problem.

When searching for the cause of a problem, also check the VMware by Broadcom knowledge base at https://support.broadcom.com/.

Site Recovery Manager Administration

VPXD service crashes during Site Recovery Manager workflows in a stretched storage environment

Test recovery and planned migration fail for some virtual machines with multiple errors

Reconfigure replication fails after re-protect when changing the target datastore for a vmdk

Reprotect fails with an error during the synchronize storage step

Reprotect operation fails with an error for one VM

Exporting Site Recovery Manager configuration by using a remote Site Recovery Manager solution user fails with an error

The name of the downloaded file with exported recovery steps is not displayed properly

The Site Recovery user interface freezes and becomes unresponsive

After a successful login in the vCenter Single Sign-On, you are unable to log in to the Site Recovery user interface

Recovery plan execution might fail to power on a virtual machine with 'InvalidArgument:path'

Reprotect fails with an internal error

VMware Site Recovery Manager 8.8 Configuration Import/Export Tool might error out when you import a configuration

IP customization fails when you use special characters in the Recovery Plan name

If the protected vCenter Server is down, you might experience performance degradation in the HTML 5 user interface on the recovery site

After the recovery plan workflow completes, the last recovery steps continue to show a Running status

Prompts and commands disappear from the list of steps in recovery view

The placeholder virtual machine on the recovery site still exists after you delete the protection group and recovery plan

Cancellation of Recovery Plan is not complete

When you remove permission for a user on a protected site while logged in as that user, you receive an error

Reconfiguring Site Recovery Manager fails after an upgrade from an external Platform Services Controller to an embedded node

Powering on Many Virtual Machines Simultaneously on the Recovery Site Can Lead to Errors

Adding Virtual Machines to a Protection Group Fails with an Unresolved Devices Error

Configuring Protection fails with Placeholder Creation Error

Rapid Deletion and Recreation of Placeholders Fails

Planned Migration Fails Because Host is in an Incorrect State

Recovery Fails with a Timeout Error During Network Customization for Some Virtual Machines

Recovery Fails with Unavailable Host and Datastore Error

Reprotect Fails with a vSphere Replication Timeout Error

Recovery Plan Times Out While Waiting for VMware Tools

Synchronization Fails for vSphere Replication Protection Groups

Rescanning Datastores Fails Because Storage Devices are Not Ready

Recovery Sticks at 36% During Planned Migration

Operations Fail with Error About a Nonreplicated Configuration File

Recovery Fails Due to Restricted User Permissions

Recovery Fails Due to an Unsupported Combination of VMware Tools and ESXi

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