This tool collects Greenplum and system log files, along with the relevant configuration parameters, and generates a file which can be provided to VMware Customer Support for diagnosis of errors or system failures.

Usage

gpsupport gp_log_collector [-failed-segs | -c <ID1,ID2,...>| -hostfile <file> | -h <host1, host2,...>]
[ -start <YYYY-MM-DD> ] [ -end <YYYY-MM-DD> ]
[ -dir <path> ] [ -segdir <path> ] [ -a ] [-skip-coordinator] [-with-gpbackup] [-with-gptext] [-with-gptext-only] [-with-gpss] [-gpss_logdir <gpss_log_directory>] [-with-pxf] [-with-pxf-only] [-with-gpupgrade] [-with-gpdr-primary] [-with-gpdr-recovery]

Options

-failed-segs

The tool scans gp_configuration_history to identify when a segment fails over to their mirrors or simply fails without explanation. The relevant content ID logs will be collected.

-free-space

Free space threshold which will exit log collection if reached. Default value is 10%.

-c

Comma separated list of content IDs to collect logs from.

-hostfile

Hostfile with a list of hostnames to collect logs from.

-h

Comma separated list of hostnames to collect logs from.

-start

Start date for logs to collect (defaults to current date).

-end

End date for logs to collect (defaults to current date).

-dir

Working directory (defaults to current directory).

-segdir

Segment temporary directory (defaults to /tmp).

-a

Answer Yes to all prompts.

-skip-coordinator

When running gp_log_collector, the generated tarball can be very large. Use this option to skip Greenplum Coordinator log collection when only Greenplum Segment logs are required.

-with-gpbackup

Beginning with Greenplum 6.22, this option enables you to collect logs related to backup and restore.

With this option, gpsupport collects these log files from $GPADMIN_HOME/gpAdminLogs:

• gpbackup_.log
• gpbackup_helper_.log
• gpbackup_ plugin .log
• gprestore_.log

These are collected from the provided --backup-dir or default backup directory:

• gpbackup__config.yaml
• gpbackup__metadata.sql
• gpbackup__report
• gpbackup__toc.yaml
• gprestore___report
• gpbackup___report

Also, the pg_log file is collected from the coordinator and segment hosts.

-with-gptext

Collect all GPText logs along with Greenplum logs.

-with-gptext-only

Collect only GPText logs.

-with-gpss : Collect log files related to Greenplum Streaming Server. If you do not specify a directory with the -gpsslogdir option, gpsupport collects logs from the gpAdminLogs directory. Log files are of the format gpss_<date>.log.

-with-pxf

Collect all PXF logs along with Greenplum logs.

-with-pxf-only

Collect only PXF logs.

-with-gpupgrade

Collect all gpupgrade logs along with Greenplum logs.

-with-gpdr-primary

Collect all logs relevant for a Greenplum Disaster Recovery primary cluster, along with Greenplum logs.

-with-gpdr-recovery : Collect all logs relevant for a Greenplum Disaster Recovery recovery cluster, along with Greenplum logs.

: Hostnames provided through -hostfile or -h must match the hostname column in gp_segment_configuration.

The tool also collects the following information:

: Some commands might not be able to be run if user does not have the correct permissions.

Examples

Collect Greenplum coordinator and segment logs listed in a hostfile from today:

gpsupport gp_log_collector -hostfile ~/gpconfig/hostfile

Collect logs for any segments marked down from 21-03-2016 until today:

gpsupport gp_log_collector -failed-segs -start 2016-03-21

Collect logs from host sdw2.gpdb.local between 2016-03-21 and 2016-03-23:

gpsupport gp_log_collector -failed-segs -start 2016-03-21 -end 2016-03-21

Collect logs from host sdw2.gpdb.local between 2023-06-07 07:21 and 2023-06-07 07:24:

 gpsupport gp_log_collector -start 2023-06-07 07:21 -end 2023-06-07 07:24

Collect only GPText logs for all segments, without any Greenplum logs:

gpsupport gp_log_collector -with-gptext-only