ServiceNow Users are not able to View Deployments
Last Updated February 5, 2025

Deployments and resource owners are not able to view their deployments and resources.
ServiceNow end users are not able to view their deployments and resources.
The user's user name and email address are not the same in VMware Aria Automation.
Ensure that the user is using the same
user_id
/
user_name
of users in ServiceNow as that of
VMware Aria Automation On-Prem
and it must be the same
email address
of users in ServiceNow as that of
VMware Aria Automation Cloud
.