This topic tells you how to resolve common errors that arise when configuring a single sign-on partnership between PLayer7 SiteMinder and Single Sign‑On for VMware Tanzu Application Service.
Layer7 SiteMinder Partnership is Inactive
Symptom
You see an error similar to the following screenshot:
Explanation
The Layer7 SiteMinder is inactive in Layer7 SiteMinder.
Service Provider Entity ID Misconfigured
Symptom
You see an error similar to the following screenshot:
Explanation
The service provider Entity ID is misconfigured in Layer7 SiteMinder.
Incoming SAML message is invalid
Symptom
You see an error similar to the following screenshot:
Explanation
Possible explanations are as follows:
-
The identity provider Entity ID is misconfigured in Layer7 SiteMinder or in Single Sign‑On.
-
The Name ID Format was misconfigured in Layer7 SiteMinder.
Assertion Consumer Service URL Misconfigured
Symptom
You see an error similar to the following screenshot:
Explanation
The service provider Assertion Consumer Service (ACS) is misconfigured in Layer7 SiteMinder.
Audience Field Misconfigured
Symptom
You see an error similar to the following screenshot:
Explanation
The service provider Audience Field is misconfigured in Layer7 SiteMinder.
Expired Certificate
Symptom
You see an error similar to the following screenshot:
Explanation
The certificate has expired in Layer7 SiteMinder.
Identity Provider SSO URL Misconfigured
Symptom
You see an error similar to the following screenshot:
Explanation
The identity provider SSO URL is misconfigured in Single Sign‑On.
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