This topic tells you how to resolve common errors that arise when configuring a single sign-on partnership between PingOne Cloud and Single Sign‑On for VMware Tanzu Application Service.
Error
Symptom
You see an error similar to the following screenshot:
Explanation
Possible explanations are as follows:
-
Single sign-on is deactivated on PingOne.
-
The service provider Entity ID is misconfigured on PingOne.
-
The identity provider Single Sign-On URL is misconfigured in the Single Sign‑On plan settings.
Something went amiss
Symptom
You see an error similar to the following screenshot:
Explanation
The service provider Assertion Consumer Service (ACS) is misconfigured on PingOne.
Metadata Not Found
Symptom
You see an error similar to the following screenshot:
Explanation
The identity provider Entity ID is misconfigured in the Single Sign‑On plan settings.
Missing Name ID
Symptom
You see an error similar to the following screenshot:
Explanation
The identity provider metadata is missing configurations for Name ID. See Configure Identity Provider Metadata.
Content feedback and comments