Replace your Workspace ONE Access certificate by using VMware Aria Suite LifecycleLast Updated January 26, 2025
Workspace ONE Access
certificate by using VMware Aria Suite Lifecycle
Use
this procedure to replace the VMware Identity Manager certificate or the globalenvironment
setting in your
VMware Aria Suite Lifecycle
environment.The VMware Identity Manager and
Workspace ONE Access
terms are used
interchangeably in VMware Aria Suite Lifecycle
product documentation.For related information about replacing certificates for
VMware Aria Suite Lifecycle
, see Replace certificate for VMware Aria Suite Lifecycle products.To replace a certificate on a clustered
deployment, you must manually replace the certificate on the load balancer. If you
encounter an error while replacing the certificate and you are running
Workspace ONE Access
version 3.3.7, see https://ikb.vmware.com/s/article/94095.Generate a self-signed
certificate
Use the Locker service to generate a
Certificate Signing Request (CSR) and create a .pem file. With information from the
.pem file, you import the cerficiate into the
VMware Aria Suite Lifecycle
locker . - From the My Services dashboard, clickLocker.
- ClickGenerate CSRand enter the nameglobalenvironment.
- Enter customer-specific values for all required fields on he Generate CSR form and clickGenerateto generate the .pem file.A sample form is shown below.To replace your certificate in a clustered environment, enter multiple domain names and IP addresses, separated by commas.A .pem file contains a certificate signing request and a private key as in the example below with certificate and key details removed.
- Submit the .pem file to a signing authority to request that it be signed. If you do not have a configured signing authority, perform the following steps.In this example, the signing authority is the Microsoft Active Directory Certificate Service and it is configured for http://localhost/certsrv/.
- Click.
- For this example, clickRequest a certificate.
- ClickAdvanced certificate request.
- Click theSubmit a certificate request using base64 encoded …option.
- Paste the certificate .pem file content from your certificate request and click Submit.
- After the .pem is submitted. you are prompted to download a certificate. Select theBase64 encodedcertificate format and select both theDownload certificateand theDownload certificate chainoptions.This actions downloadscertnew.cerfor the certificate andcertnew.p76for the certificate chain. In this example, they are downloaded to a user downloads folder ofC:\USERS\ARUN|DOWNLOADS. An example of both are provided below:
- certnew.cer - certificate
- certnew.p7b - certificate chain
- The root certificate is needed. In this example, an existing server certificate namedcap-AD-CAexists and an existing root certificate ofvidm.cap.orgexists and both were issued by a signing authority of cap-AD-CA.
- Split this into the globalenvironment certificate and the root certificate by using theCopy To Filefunction. The certificates involved arecertnew.cert,globalenvironmentcert.cert,rootcert.certand thecertnew.p7bcertificate chain.
- Import the globalenvironment certificate into theVMware Aria Suite LifecycleLocker service:
- ClickLockerfrom theVMware Aria Suite LifecycleMy Services page
- Click.
- The Import Certificate page appears. In theNamefield, enterglobalenvironment.
- Using the extracted globalenvironment and root certificate as source, open Notepad ++ or any other text editor and create a certificate chain with two certificate sections: the server certificate content at the top followed by the root certificate content . The example below shows the two sections with details removed.
- Copy and paste the private key content from the .pem file created by the generated CSR into thePrivate Keysection of the Import Certificate form.
- Copy and paste the content with the two certificate sections into theCertificate Chainsection of the Import Certificate form.
- Verify the certificate chain by using a verification tool such https://tools.keycdn.com/ssl.
- ClickImportto import the new globalenvironment certificate intoVMware Aria Suite Lifecycle.A sample populated Import Certificate form is shown below.When the import is successful, theCertificate successfully added.statement appears, as shown below.
- You can display details about the successfully imported new certificate. A sample is shown below.
Create a snapshot of the
environment
Before replacing your existing globalenvironment certificate with the new
certificate, take a snapshot in the Lifecycle Operations service.
- From theVMware Aria Suite Lifecycledashboard, clickLifecycle Operations.
- ClickEnvironmentsand then clickView Detailson the globalenvironment tile.
- Click the 3 dot ellipse (…) following the Change Admin Password option and select from the drop-down menu.
- For this example, enterSnapshot Before Cert Replacementin theSnapshot PrefixfieldDescriptionfields.
- Switch theShutdown before taking snapshot optionto the on position and clickNext.
- When prompted, clickRun Precheck.
- When the precheck result is returned, clickFinish.
- After you clickFinish, theRequest Detailspage automatically appears and displays the progression of each stage of the pre-check process.
- When the snapshot request is complete, you can proceed to make the certificate replacement request.
Create the certificate
replacement request
After you create the snapshot, you're
ready to initiate the certificate replacement request and replace the existing
standalone globalenvironment certificate with the new self-signed certificate.
- On theVMware Aria Suite LifecycleMy Services page, clickLifecycle Operationsand then clickEnvironments.
- ClickView Detailson the globalenvironment tile.
- Click the three dot icon (...) in the VMware Identity Manager row and clickReplace Certificatefrom the drop-down menu.TheCurrent Certificatedetails page appears. If you've never replaced the certificate, then this is the default certificate that was used during installation of the product.
- On the resultantCurrent Certificatedetails page, clickNext.TheSelect Certificatepage appears.
- On theSelect Certificatepage, selectglobalenvironmentfrom the drop-down menu.TheSelect Certificatedetails page appears.
- On the resultantSelect Certificatedetails page, clickNext.TheRetrust Product Certificatepage appears.
- On theRetrust Product Certificatepage, select all the products to be impacted by the retrust certificate action and then clickNext.TheOpt-in for Snapshotpage appears.
- Click theOpt-in for Snapshotcheck box to enable the option and then clickNext.ThePrecheckpage appears.
- On thePrecheckpage, clickRun Precheck.
- If you are prompted to consent to a validation request, clickRe-run Precheck.Review the pre-check results and take any further actions that are needed as prompted on-screen.
- When all pre-check validations are complete, clickFinishto submit the request.
- You can monitor the request details status by selectingRequestsin the Lifecycle Operations left pane menu. The stages of the replace certificate action are detailed below.
- When complete, confirm that the certificate is in use by clickingLockerfrom theMy Servicespage ofVMware Aria Suite Lifecycleand then select .You can also viewVMware Aria Suite Lifecycleand VMware Identity Manager logs. The log statementApplied certificate to vIDM..indicates that the VMware Identity Manager services are being restarted.