Use the following table to interpret the output from the installer pre-check command.
| Test performed |
Output |
IDP for OIDC
Checks for connectivity and appropriate permissions to your IDP.
Includes: Config - Issuer, client Id and client secret, and connectivity via nslookup
Fix: Verify that the specified IDP host is accessible from the cluster.
|
Success:
2024-08-01T14:22:32+05:30 [i] Checking host connectivity for IDP - oidc
2024-08-01T14:22:32+05:30 [i] Success: The hostname 'https://my-server.okta.com' resolves to 18.###.###.128, 18.###.###.130, 18.###.###.131
Error:
2024-08-01T14:21:13+05:30 [i] Checking host connectivity for IDP - oidc
2024-08-01T14:21:13+05:30 [i] Failure: The hostname 'https://dsadasdev-7084asdasd6880.oktasdasda.coasdasm' could not be resolved. Details: Server: 10.###.###.100
2024-08-01T14:21:13+05:30 [i] Address: 10.###.###.100#53
2024-08-01T14:21:13+05:30 [i]
2024-08-01T14:21:13+05:30 [i] ** server can't find https://dsadasdev-7084asdasd6880.oktasdasda.coasdasm: NXDOMAIN
|
IDP for AD
Checks for connectivity and appropriate permissions to your IDP.
Includes: Config - hostname and connectivity via nslookup
Fix: Verify that the configuration parameters are correctly set.
|
Success:
2024-08-01T14:22:32+05:30 [i] Checking host connectivity for IDP - ad
2024-08-01T14:22:32+05:30 [i] Success: The hostname 'https://my-server.okta.com' resolves to 18.###.###.1
Error:
2024-08-01T14:23:18+05:30 [i] Identity provider pre check started
2024-08-01T14:23:18+05:30 [i] Error: provide a valid value for Active Directory host
2024-08-01T14:23:18+05:30 [i] Identity provider pre check completed
|
IDP for LDAP
Checks for connectivity and appropriate permissions to your IDP.
Includes: Config - hostname and connectivity via nslookup
Fix: Verify that the configuration parameters are correctly set.
|
Success:
2024-08-01T14:22:32+05:30 [i] Checking host connectivity for IDP - ldap
2024-08-01T14:22:32+05:30 [i] Success: The hostname 'https://my-server.okta.com' resolves to 18.###.###.1
Error:
2024-08-01T14:23:18+05:30 [i] Identity provider pre check started
2024-08-01T14:23:18+05:30 [i] Error: provide a valid value for LDAP host
2024-08-01T14:23:18+05:30 [i] Identity provider pre check completed
|
Image Registry
Checks for connectivity to the given image registry along with specific version.
Fix: Verify that the version, user name and password, and repository URL are correctly set.
|
Success:
2024-08-02T10:23:45+05:30 [i] Starting connection validation
2024-08-02T10:23:47+05:30 [i] Connection successful - Tanzu Platform Self Managed version 1.0.0-2813-v4b004bc exist in repository my-packages-repo
2024-08-02T10:23:47+05:30 [i] Completed connection validation
Error:
2024-08-02T10:23:45+05:30 [i] Starting connection validation
2024-08-02T10:23:47+05:30 [i] Error: failed to connect - Hub Self Managed version 1.1.0-2137-v64eeda2 , *my-packages-repo*
2024-08-02T10:23:47+05:30 [i] Completed connection validation
|
Kubernetes cluster
Checks for connectivity to the target cluster, and memory and CPU resources.
Fix: Verify that the cluster has required memory and CPU resources.
|
Success:
2024-08-02T10:23:47+05:30 [i] Starting infra validation
2024-08-02T10:24:05+05:30 [i] WARNING: version difference between client (1.24) and server (1.26) exceeds the supported minor version skew of +/-1
2024-08-02T10:24:05+05:30 [i] Memory and CPU resources for the cluster:
2024-08-02T10:24:05+05:30 [i] Total Combined Resources (excluding master/control-plane/infra nodes):
2024-08-02T10:24:05+05:30 [i] Total Memory: 217.33 GiB
2024-08-02T10:24:05+05:30 [i] Total CPU: 56 CPU
2024-08-02T10:24:05+05:30 [i] Memory check completed
2024-08-02T10:24:05+05:30 [i] CPU check completed
2024-08-02T10:24:05+05:30 [i] Completed infra validation
Error:
2024-08-02T10:23:47+05:30 [i] Starting infra validation
2024-08-02T10:24:05+05:30 [i] Cluster connection pre check completed successfullyProfile: standard
2024-08-02T10:24:05+05:30 [i] Memory and CPU resources for the cluster:
2024-08-02T10:24:05+05:30 [i] Total Combined Resources (excluding master/control-plane/infra nodes):
2024-08-02T10:24:05+05:30 [i] Total Memory: 124.19 GiB
2024-08-02T10:24:05+05:30 [i] Total CPU: 32 milliCPU
2024-08-02T10:24:05+05:30 [i] Error: the total memory (124 GiB) of the Kubernetes cluster is less than required memory (500)
2024-08-02T10:24:05+05:30 [i] Error: the total CPU (32 milliCPU) of the Kubernetes cluster is less than required CPU (40)
2024-08-02T10:24:05+05:30 [i] Completed infra validation
|
DNS configuration
Checks for connectivity and configuration.
Fix: Verify that the specified ingress host is accessible from the cluster.
|
Success:
2024-08-02T10:07:42+05:30 [i] Ingress pre check started
2024-08-02T10:07:42+05:30 [i] Ingress pre check completed
2024-08-02T10:08:12+05:30 [i] Checking host connectivity for Ingress
2024-08-02T10:08:12+05:30 [i] Success: The hostname 'https://my-server.okta.com' resolves to 18.###.###.128, 18.###.###.130, 18.###.###.131
Configuration error:
2024-08-01T14:37:13+05:30 [i] Ingress pre check started
2024-08-01T14:37:13+05:30 [i] Error: provide valid value for certificate
2024-08-01T14:37:13+05:30 [i] Error: provide valid value for private key
2024-08-01T14:37:13+05:30 [i] Ingress pre check completed
Connectivity error:
2024-08-01T14:37:43+05:30 [i] Checking host connectivity for Ingress
2024-08-01T14:37:43+05:30 [i] Not able to extract host name
|
Version of Kubernetes cluster
Version of Kubernetes cluster into which Tanzu Platform will be deployed meets minimum requirements
Kubernetes cluster (client and server) comparison of the client
Fix: Verify that the Kubernetes cluster supported versions.
|
2024-08-02T10:23:47+05:30 [i] Starting infra validation
2024-08-02T10:24:05+05:30 [i] WARNING: version difference between client (1.24) and server (1.26) exceeds the supported minor version skew of +/-1
2024-08-02T10:24:05+05:30 [i] Memory and CPU resources for the cluster:
2024-08-02T10:24:05+05:30 [i] Total Combined Resources (excluding master/control-plane/infra nodes):
2024-08-02T10:24:05+05:30 [i] Total Memory: 217.33 GiB
2024-08-02T10:24:05+05:30 [i] Total CPU: 56 CPU
2024-08-02T10:24:05+05:30 [i] Client Version: 1.24
2024-08-02T10:24:05+05:30 [i] Server Version: 1.26
2024-08-02T10:24:05+05:30 [i] Cluster connection pre check completed
2024-08-02T10:24:05+05:30 [i] WARNING: version difference between client (1.24) and server (1.26) exceeds the supported minor version skew of +/-1
Memory and CPU resources for the cluster:
Total Combined Resources (excluding master/control-plane/infra nodes):
Total Memory: 217.33 GiB
Total CPU: 56 CPU
Client Version: 1.24
Server Version: 1.26
2024-08-02T10:24:05+05:30 [i] Memory check completed
2024-08-02T10:24:05+05:30 [i] CPU check completed
2024-08-02T10:24:05+05:30 [x] kubectl client - version '1.24' is not supported
2024-08-02T10:24:05+05:30 [i] Kubernetes server version is supported
2024-08-02T10:24:05+05:30 [i] Completed infra validation
|
Certificate configuration and precheck
Fix: If you encounter any of such errors. Please verify the certificate content.
It should be provided as string literal in yaml format.
|
2024-10-22T10:16:03+05:30 [i] Certificate pre check started
2024-10-22T10:16:03+05:30 [x] Ingress certificate is invalid.
2024-10-22T10:16:03+05:30 [x] Custom registry certificate is invalid.
2024-10-22T10:16:03+05:30 [x] Version Control System certificate is invalid.
2024-10-22T10:16:03+05:30 [x] LDAP certificate is invalid.
2024-10-22T10:16:03+05:30 [x] OAuth Provider certificate is invalid.
2024-10-22T10:16:03+05:30 [i] Certificate pre check completed
|
Profile downgrade
Fix: The Tanzu Platform installer does not allow downgrade of profile from high to low.
Verify profile value in config.yaml it should be same or higher than the old value.
|
2024-10-22T10:16:03+05:30 [x] Downgrade of profile not supported.
|
Prepare config before upgrade
tanzu-sm-installer prepare-config --kubeconfig <cluster.config>
Fix: If you encounter issues while upgrade due to config.yaml incorrectness, then run this command to get the correct config.yaml from the cluster.
|
2024-10-25T11:30:48+05:30 [i] Tanzu Platform Self Managed version 10.0.0-4200-vf923e7e already deployed, starting config preparation by merging existing cluster deployed values and new properties from the default config.yaml...
2024-10-25T11:30:48+05:30 [i] Backup of the config file created at: /Users/ringle/workspace/SM/ensemble-self-managed/config_25_10_24_11_30_48.yaml
2024-10-25T11:30:48+05:30 [ok] Config file prepared validate the same at /Users/ringle/workspace/SM/ensemble-self-managed/config.yaml.
|
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