Alerts Tab
The Alerts tab is
a list of all the alerts generated for the selected object, group, or
application. Use the alerts list to evaluate the number of generated alerts for
the object so that you can begin resolving them.
How the Alerts Tab
Works
All the active alerts for the selected object appear in
the list. By default, the system groups the alerts by Definition. You can select
multiple rows in the list using Shift+click, Control+click. Modify the filter if you
want to see inactive alerts.
Manage the alerts in the list
using the toolbar options. Click the
alert
name
to see the alert details for the affected object. The alert
details appear on the right, including the symptoms triggered with the alert.
The system offers recommendations for addressing the alert and links to
additional information. A
Run
Action
button might appear in the details. Point to the button to
learn what recommendation is performed if you click the button. To return to
the list view, click the
X
at the top right
of the alert details.
To see the object details,
click the
Summary
Tab.
Where You Find the
Alerts Tab
- In the menu, click, then select a group, custom data center, application, or inventory object. Click theAlertstab.
- In the menu, selectSearchand locate the object of interest. Click theobjectto display the object'sSummarytab. Click the tabs.
Alerts Display Options
The alert options include toolbar and data
grid options. Use the toolbar options to sort the alert list and to cancel, suspend,
or manage ownership. Additional toolbar options enable you to review parent and
child alerts related to the alert you are reviewing. Use the data grid to view the
alerts and alert details.
Option | Description |
---|---|
Actions menu | Select an alert from the list to turn on the
Actions menu, then select an option from the menu. |
Menu Options: | |
Cancel Alert | Cancels the selected
alerts. If you configure the alert list to display only active alerts, the
canceled alert is removed from the list.
You cancel alerts when
you do not need to address them. Canceling the alert does not cancel the
underlying condition that generated the alert. Canceling alerts is effective if
the alert is generated by triggered fault and event symptoms because these
symptoms are triggered again only when subsequent faults or events occur on the
monitored objects. If the alert is generated based on metric or property
symptoms, the alert is canceled only until the next collection and analysis
cycle. If the violating values are still present, the alert is generated again.
|
Delete Canceled Alerts | Delete canceled (inactive) alerts by making a
group selection or by individually selecting alerts. You cannot
delete active alerts. |
Suspend | Suspend an alert for a
specified number of minutes.
You suspend alerts
when you are investigating an alert and do not want the alert to affect the
health, risk, or efficiency of the object while you are working. If the problem
persists after the elapsed time, the alert is reactivated and it will again
affect the health, risk, or efficiency of the object.
The user who suspends
the alert becomes the assigned owner.
|
Assign to | Assign the alert to a user. You can search for a
specific username and click Save to assign
the alert to the selected user. |
Take Ownership | As the current user,
you make yourself the owner of the alert.
You can only take
ownership of an alert, you cannot assign ownership.
|
Release Ownership | Alert is released from
all ownership.
|
Go to Alert Definition | Switches to the Alert Definitions page, with the
definition for the previously selected alert displayed. |
Deactivate | Offers two options for disabling the alert: Deactivate the alert in
all policies: this deactivates the alert for all objects for all
the policies. Deactivate Alert in
Selected Policies: this deactivates the alert for objects having
the selected policy. This method works only for objects with
alerts. |
Open an external application | Actions you can run on the selected object. For example, Open
Virtual Machine in vSphere Client. |
Options | Description |
---|---|
Self | The selected object. |
Parents <options> | Displays the alerts for
the ancestors of the selected object. Parents in this instance
include the parents, grandparents, and so on, of the object. For
example, the parents of a host are a folder, storage pod,
cluster, data center, and
instance. |
Children <options> | Displays the alerts for
the descendants of the selected object. Children in this
instance include the children and grandchildren of the object.
For example, the descendants of a host are datastores, resources
pools, and virtual machines. |
Peer | Shows or hides alerts for objects with the same
kind of the impacted object which also share the same
parent. |
Option | Description |
---|---|
None | Alerts are not sorted into specific groupings.
|
Time | Group alerts by time triggered. |
Criticality | Group alerts by criticality. Values are, from the
least critical: Info/Warning/Immediate/Critical. See also
Criticality in the "All Alerts Data Grid Options" table, below.
|
Definition | Group alerts by definition, that is, group like alerts together.
Selected by default. |
Object Type | Group alerts by the type of object that triggered
the alert. For example, group alerts on hosts together. |
Scope | Group alerts by scope. You can search for alerts
within the selected scope. |
Filtering options | The advanced search and
filter lets you search for a symptom by:
|
Option | Description |
---|---|
Criticality | Criticality is the
level of importance of the alert in your environment. The alert criticality
appears in a tooltip when you hover the mouse over the criticality icon.
The level is based on
the level assigned when the alert definition was created, or on the highest
symptom criticality, if the assigned level was
Symptom Based .
The possible values include:
|
Alert | Name of the alert
definition that generated the alert.
Click the alert name
to view the alert details tabs where you can begin troubleshooting the alert.
|
Created On | Date and time when the
alert was generated.
|
Status | Current state of the
alert.
Possible values
include Active or Canceled.
|
Alert Type | Describes the type of
alert that triggered on the selected object, and helps you
categorize the alerts so that you can assign certain types of
alerts to specific system administrators. For example,
Application, Virtualization/Hypervisor, Hardware, Storage,
Network, Administrative, and Findings. |
Alert Subtype | Describes additional
information about the type of alert that triggered on the selected object, and
helps you categorize the alerts to a more detailed level than Alert Type, so
that you can assign certain types of alerts to specific system administrators.
For example, Availability, Performance, Capacity, Compliance, and
Configuration.
|
Importance | Displays the priority of the alert. The importance
level of the alert is determined using a smart ranking
algorithm. |
Alert Details Tab
Section | Description |
---|---|
Recommendations | View recommendations for the alert. Click
< or >
to cycle through the recommendations. To resolve the alert,
click the Run
Action button if it appears. |
Other Recommendations | Collapse the section to view additional
recommendations. See the links in the Need More
Information? section to view additional metrics,
events, or other details that appear as a link. |
Alert Basis | |
Active Only | This option is activated by default. When
activated, all active symptoms/conditions that were met for the
alert are displayed. When deactivated, all the
symptoms/conditions of an alert are displayed. |
Symptoms | View the symptoms that triggered the alert.
Collapse each symptom to view additional information. |
Conditions | View the conditions that triggered the alert.
Collapse each condition to view additional information. |
Notes | Enter your notes about the alert and click
Submit to save. |
Close | Click the X icon to close the alert details
tab. |
Related Alerts Tab
The
Related Scope
displayed on the right, shows the objects that are one level above and one level
below the object on which the alert was triggered. This topology is fixed. You
cannot change the scope in the Related Alerts
tab. On the right, you can see the following:
- If the same alert was triggered on the object in the past 30 days. This helps you understand if this is a recurring problem or something new.
- If the same alert was triggered on other peers in the same environment, in the past 30 days. This helps you do a quick peer analysis to understand if others are impacted with the same problem.
- All the alerts triggered in the current topology. This helps you investigate if there are other alerts upstream or downstream in the environment which are impacting the health of the object.
Potential Evidence Tab
See the
Potential
Evidence
tab for potential evidences around the problem, and to
arrive at the root cause. This tab displays events, property changes, and anomalous
metrics potentially relevant to the alert. The time range and the scope are fixed.
To modify the scope or the time range and investigate further, click
Launch Workbench
. This runs the troubleshooting
workbench.The time range that is displayed in the
potential evidence tab is two hours and thirty minutes before the alert was
triggered.
VMware Aria
Operations
looks for potential evidences in this time
range.